Privacy Policy

At Ploximaro, safeguarding your privacy is a foundational value. We are committed to protecting the personal information of all individuals who visit our website or interact with our services. This Privacy Policy outlines how we collect, use, store, and protect your data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect
We may collect personal data in the following categories:

Identification data (e.g., name, email address, phone number)

Transactional details when you make a purchase

Delivery and billing address

Communication history with our support team

Usage data from your browsing activity, such as IP address, browser type, time spent on pages, and interactions

Device data, such as device model, operating system, screen resolution

Preferences related to marketing and cookie settings

2. How We Use Your Data
We process your data to:

Fulfill orders and deliver your products

Respond to your queries and provide customer service

Improve website functionality and product offerings

Send marketing communications where consent is given

Analyze web traffic to understand visitor behavior

Prevent fraud and secure our systems

Comply with legal obligations and resolve disputes

3. Data Sharing
Your data may be shared only with trusted third parties including:

Payment processors and logistics partners

Technical infrastructure and hosting providers

Marketing platforms (only where consent is granted)

Legal authorities if required by law

We ensure that all third parties are compliant with data protection regulations.

4. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described above. For example, purchase records are stored for regulatory compliance, while marketing preferences are retained until you opt-out.

5. Your Rights
You have the following rights under UK data protection law:

Right of access to your data

Right to rectify inaccurate or incomplete data

Right to erase your data (“right to be forgotten”)

Right to restrict processing

Right to data portability

Right to object to direct marketing or profiling

Right to lodge a complaint with a supervisory authority

To exercise any of your rights, contact us at:
support@ploximaro.co.uk

6. Contact Details
If you have questions or requests related to privacy, please reach us at:
United Kingdom, London, Brookfield Road, 45A, E9 5AH
support@ploximaro.co.uk
+44 20 7128 7654